Last updated: November 3, 2026
This policy explains what personal information The Cabinet Door Store (Thomas Creek Woodworks, LLC) collects, how we use it, and your choices. We don’t sell your personal information for money.
What we collect
- When you order or open an account: name, company, email, phone, billing and shipping addresses, what you order, and your PO or job name. Payment card details go directly to our payment processors; we never see or store your full card number.
- When you contact us or use Chat with Us: your messages, and any photos or files you attach.
- Reviews: your rating, review, any photos, and your name as shown (first name and last initial).
- Newsletter: your name and email, if you sign up.
- Automatically: your IP address, browser and device, pages visited, and cookies and pixels (below).
How we use it
- To make, ship and support your order: production, shipping labels, tracking and delivery updates, remakes and warranty claims.
- To take payment, work out sales tax, and keep our accounts.
- To answer your questions and keep your account working.
- To ask for a review after delivery.
- To remind you about items you left in your cart, if you gave us your email. Each reminder has a link to stop them.
- To send our newsletter, if you signed up. You can unsubscribe at any time.
- To measure how our site and ads are doing, and to show you our ads on other sites and apps.
- To keep the site secure and working, and to improve it.
Who we share it with
We share only what each service needs to do its job for us:
- Payments: our payment processors.
- Sales tax: our sales tax service (order amounts and shipping address).
- Shipping: the shipping services and carriers that deliver your order and send tracking updates, and our hardware supplier, which ships hardware straight to you (name, shipping address and phone).
- Email and texts: the services that send our emails, newsletter and text messages.
- Chat with Us: an AI provider receives your chat messages, the order details the chat looks up, and any files you attach, to write the replies. Card numbers and passwords are never sent. Conversations and attachments are kept for 90 days so our team can review and improve the answers, then deleted. The chat may keep notes on how an order list was laid out (its columns, units and abbreviations), never your name, address, prices or order details. If you ask for a person, the conversation goes to our support team.
- Running our business: the companies that host our website and run our support inbox, sales reports and accounting.
- Analytics and advertising: Google, Meta (Facebook and Instagram), X and Microsoft. Their cookies and pixels on our site record the pages you visit and what you buy, so we can measure our site and ads and show you our ads on their platforms. When you place an order or save a quote, we also send Google, Meta and X your email address, phone number and name in scrambled (hashed) form, with your billing ZIP code, state and country, so they can tell whether the order followed one of our ads; they use it only to measure and improve our ads.
- Security: We use Cloudflare Turnstile to protect our forms from automated abuse; it may process technical data about your browser and device.
We may also share information when the law requires it, to protect our rights or others’ safety, or as part of a sale or merger of our business.
Advertising cookies and your choices
Letting advertising partners collect information through their cookies and pixels, to show you ads, may count as “sharing” or “targeted advertising” under some state privacy laws. You can opt out wherever you live.
Your privacy choices
We honor the Global Privacy Control (GPC) signal: if your browser sends it, we treat it as your request to opt out, and our site doesn’t load advertising pixels or send your information to advertising partners. You can also opt out here, for this browser. Either way, Google Analytics still counts visits, without its advertising features, and our own cookies keep working.
To opt out, turn on Global Privacy Control in your browser, or chat with us or call us and we'll record it.
You can also:
- block third-party cookies in your browser, or browse privately;
- use Google’s ad settings and the Google Analytics opt-out;
- use Meta’s ad preferences in Facebook or Instagram settings, and X’s personalization and data settings;
- use the industry opt-out at optout.aboutads.info;
- or ask us: chat with us or call 800-257-8263.
Text messages
We text you only if you chose texts for order updates, and only about your orders. Reply STOP to stop. We don’t share your mobile number or text consent with anyone for their marketing.
Cookies
We use cookies to keep you signed in, remember your cart and settings, and keep the site secure, and our analytics and advertising partners use cookies and pixels as described above. You can block or delete cookies in your browser, but the cart and account won’t work without our own.
How long we keep it
We keep order records as long as we need them for warranty, tax and accounting. Chat conversations are deleted after 90 days. Newsletter details are kept until you unsubscribe.
Your choices
- Update your details in My Account.
- Change between email and text updates in My Account → Notifications.
- Unsubscribe from the newsletter with the link in any email.
- Ask us for a copy of your information, or to correct or delete it: chat with us or call 800-257-8263. We may need to keep some records, such as orders, for tax and legal reasons.
Security
The site uses encrypted connections (HTTPS), card data is handled by our payment processors, and access to customer information is limited to staff who need it.
Children
Our site is for adults. We don’t knowingly collect information from children under 13.
Changes
We’ll post any changes here and update the date above.
Contact
The Cabinet Door Store (Thomas Creek Woodworks, LLC), 7050 N 97th Cir Plz, Omaha, NE 68122. Phone 800-257-8263, or chat with us on this website.